Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off within 2 weeks

Common Returns Questions

Is it easy to return Embr Wave?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. (Please note: Shipping labels not used within 15 days  will be voided by USPS.)

How soon will I get my refund?

Once your Embr Wave is received, it typically takes up to 10 business days for processing and inspection before your refund will be available.

What items are returnable?

  • Embr Wave units within 30 days of shipping. Read our full return policy here.

What items are non-refundable?

  • Items marked as final sale
  • Free gifts or promotional items with retail value
Powered by Returnly